If you receive an error message saying "Your login information is incorrect", your email or password has not been recognized.


To recover your password, reset your password using "Login" button on the home page, and followed by "Forgot password?" subsequent steps. Enter the email address you used during registration of your profile/account and click "Confirm". We will send you a password reset email immediately, where you will find the link for resetting your password. 


When you log in, make sure you don't forget any capitals or special characters you used in your password.